- Home
- Information in other languages
Information in other languages
Gateways acknowledges that the Australian population has a rich fabric of diverse backgrounds, languages, life experiences and expectations and we value and respect the diversity and contributions that many cultures bring.Β
We are committed to the delivery of culturally responsive supports and services to meet the needs of the diverse population in the communities that we work in.Β This meansΒ recognisingΒ and responding to the particular needs ofΒ the Cultural and Linguistic Diversity (CALD) members of our communityΒ in regards to their culture, diversity, values and beliefs.Β
Interpreting ServicesΒ
CALD participants with an NDIS plan can access the Translation and Interpreting Services – TIS National services which providesΒ immediate phone interpreting, pre-booked phone interpreting and on-site interpreting.Β
- For immediate phone interpreting services, phone 131 450Β
- Phone interpreting services can also be pre-booked via the TIS National websiteΒ Β
- For more information, visit the NDIS websiteΒ
External ResourcesΒ
Β You can also find free, reputable, multilingual resources via the links below:Β
- The NDIS website has a suite of resources about the NDIS translated into various languages.
- Health Translations is an online library of over 22,000 free, reliable translated health resources produced in Australia.Β
- The Multicultural Centre For Women’s Health Multilingual Library Online Catalogue has over 5,000 resources in over 70 languages on women’s health and wellbeing.
Translating MaterialΒ Β
To improve accessibility of information for our CALD service users, the Gateways website has a βGoogle Translateβ tab at the top of the page to translate any website text into many different languages.Β
If you would like to translate downloadable PDFs, such as program brochures or flyers, we have provided instructions on how to do this using a free, online translator.Β Please note that while Google Translate will provide a basic interpretation, we cannot guarantee the accuracyΒ or cultural sensitivityΒ of these translations.Β
Directions for translatingΒ ourΒ brochures via free web portalΒ Online DocTranslator:Β
- Save the brochure from our website to your computer by right clicking and selecting βsave asβ. It will be in PDF format.Β
- Visit Online DocTranslator and scroll down the page until you see a button that says βtranslate nowβ.Β
- Click ‘translate now’ and upload the file that you just saved to your computer.Β Β
- It will automatically detect the language as English, you then need select theΒ language you would like the brochure to beΒ translated in to. Please note that not all languages are available.Β
- Once you select the desired language, click βtranslate nowβ and the document will be translated for you. You can then downloadΒ or saveΒ the translated document onto your computer forΒ use.Β
If you have any issues using the above translating portal,Β contactΒ news@gateways.com.auΒ with the document you would like translated and the language and we will doΒ ourΒ best to helpΒ you.
Β
Gateways acknowledges the traditional owners of the land on which it provides services and pays respect to the Custodians and Elders past, present and emerging.Β